The party leader (the name the booking is made in), will need photo ID for check in (photo driving license) & must stay for the duration of the booking. If this is not provided the booking will be voided and you will be unable to stay. As a booking is only valid for the person who made it.

If you car is not UK registered, we will need to take a copy of your passport at check-in.

All visitors, including day visitors, are required to book in and pay (if applicable) at the reception/shop upon arrival.

The designated party leader (the person the booking is made under) is responsible for their party and visitors, including any associated costs.

Groups of 5 units or more require a designated leader to vouch for the group.

An additional deposit of £50 provides a 5% discount and must be arranged in advance.

The site does not accept groups of under 21 year olds unless by prior arrangement. Hen and Stag parties are not accepted.

Commercial activities on the park require permission, and a 10% commission is due. Unauthorised activities will result in the confiscation of stock.

No drink driving is allowed on the park, and the speed limit is 5 mph.

Learner drivers are prohibited.

Electric Bicycles (EAPC) you can ride an electric bike if you’re 14 or over, as long as it is an “electrically assisted pedal cycle, with a motor smaller than 250 watts with max speed of 15.5mph” and must keep to the roads and not go through other customers pitches and must also give way to cars or pedestrians. They also need lights on if used at night.

• All electric bikes not conforming to the EAPC rules are prohibited

• including but not limited to:

  • electric bikes without pedals

  • electric motorbikes

  • quad bikes

  • Go-karts

  • electric scooters

  • hoverboards

  • segways

*If you are unsure whether your electric mode of transport is suitable for our caravan park please contact us prior to arrival to discuss - mobility scooters are exempt as long as used appropriately.

Strictly no dangerous items, including guns, knives, and fireworks, are allowed. Any offensive items will be confiscated and Police may be notified as deemed appropriate.

We kindly request that no commercial vehicles enter the park. Exceptions apply for full-glassed and half-glassed vehicles with four or more seats. To find out if you have a commercial vehicle or not please click here

Electric Bicycles (EAPC) you can ride an electric bike if you’re 14 or over, as long as it is an “electrically assisted pedal cycle, with a motor smaller than 250 watts with max speed of 15.5mph” and must keep to the roads and not go through other customers pitches and must also give way to cars or pedestrians. They also need lights on if used at night.

• All electric bikes not conforming to the EAPC rules are prohibited

• including but not limited to:

  • electric bikes without pedals

  • electric motorbikes

  • quad bikes

  • electric scooters

  • hoverboards

  • segways

*If you are unsure whether your electric mode of transport is suitable for our caravan park please contact us prior to arrival to discuss - mobility scooters are exempt as long as used appropriately

Washing of cars and caravans on the park is strictly prohibited (excluding Seasons and Holiday Home Owners).

Unmetered pitches are not for vehicle charging. Unauthorised use incurs a £3 per hour charge. There is a superfast EV charging point close by in Wem - please ask in Reception for directions.

Please keep noise levels, including pets, at a reasonable level at all times, especially after 11pm.

Considerate use of mowers, strimmers, and generators is appreciated, avoiding operation between 8pm and 8am wherever possible.

After 10pm, children under 18 are not permitted unaccompanied anywhere on the park.

This includes J.A.K.K.S. Barn; children must be supervised by their parents or legal guardians.

Children under 18 should not be left unattended. Parents or guardians are responsible for their children's actions and safety at all times.

No ball games between pitches or on roads, please respect other patrons of the caravan park and use designated areas provided.

Cyclists must stay on roads or designated paths at all times, and we request that cyclists use cycle lights at night to avoid accidents.

Skateboards and paddling pools are not allowed for safety reasons.

Wet swimmers are kindly requested not to enter the bars or shop due to slipping hazards - please dry off and wear clothing and footwear before entering.

For safety, please use designated roads and consider a torch after dark.

Pets are welcome but must be supervised and kept on a lead of reasonable length.

Please do not leave your dog unattended in any situation or for any period likely to cause distress (Animal Welfare Act 2006) - failure to comply to these rules may result in being asked to leave as the welfare of animals is a top priority.

We do not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

If your dog in unfriendly it is also not welcome.

The swimming pool has no lifeguard. Children under the age of 14 must be accompanied by a parent or guardian in the pool area.

Non-swimmers are not allowed past the black line in the swimming pool (shallow to deep end). Any misconduct may result in being asked to leave.

(As stated above): Wet swimmers are kindly requested not to enter the bars or shop due to slipping hazards - please dry off and wear clothing and footwear before entering.

Please do not misuse barriers; they are for the security of all guests and staff.

If you have a problem with the barriers, please contact reception or the warden on call and they will be more than happy to assist you.

Please use provided waste points for appropriate waste disposal.

Standpipes are for drinking water only.

Outdoor sinks are provided for washing pots and pans.

Chinese fire lanterns are not permitted on the park at any time.

Burning rubbish or wood from our woods is not permitted.

We implement the Challenge 25 policy for the sale of alcohol at all of our venues (Shop, Club & J.A.K.K.S. Barn).

Please carry acceptable ID (such as photographic driving licence or a passport) if you're over 18 but look under 25 whenever you plan to purchase alcohol or/or tobacco products.

Please note that we do not accept PASS cards due to the prevalence of counterfeit versions.

It is against the law to purchase alcohol for individuals under 18 within a licensed premises.